How FocusMode Uses TrackOS to Build Better, Faster, and Stay Connected with Users

At FocusMode, productivity is more than just a goal—it’s their mission. Their platform is designed to help users eliminate distractions and maximize efficiency, but behind the scenes, managing feedback, feature requests, and product updates was becoming a growing challenge.

As their user base expanded, so did the volume of feedback. Requests were scattered across emails, Slack conversations, and social media messages, making it increasingly difficult to keep track of what users wanted most. The team spent too much time manually organizing feedback and prioritizing new features, often feeling like they were making decisions in the dark. Even after features were released, there was no simple way to update users at scale.

They needed a better system—one that would help them gather, prioritize, and act on feedback in a structured, transparent way. That’s when they turned to TrackOS.

A Clearer Roadmap, Smarter Decisions

With TrackOS, FocusMode finally had a centralized hub for user feedback. Instead of combing through multiple platforms to find requests, all suggestions now flow into one organized system. Every piece of feedback is categorized, making it easier to identify trends and understand which features matter most to users.

Now, their roadmap is clear and actionable. Instead of making assumptions, the team can rely on real user insights to drive product development. They can see which feature requests have the highest demand, making it easier to prioritize the right improvements.

Keeping Users Engaged with Changelog Updates

Another game-changer for FocusMode has been TrackOS’s changelog feature. Previously, product updates were announced sporadically, and many users weren’t even aware when new features were added. Now, with an integrated changelog, FocusMode can instantly notify users about updates, improvements, and fixes—keeping them engaged and excited about what’s next.

Instead of passively waiting for users to discover new features, they can now actively communicate improvements, strengthening the relationship between their product and their community.

A Smoother, More Efficient Workflow

Since adopting TrackOS, FocusMode has significantly improved its workflow. Gathering and acting on feedback is no longer a time-consuming process. Everything is organized, easy to track, and seamlessly integrated into their product development cycle. Their team has greater clarity, and their users feel heard—creating a stronger connection between the product and the people using it.

Here’s what the FocusMode team had to say:

"TrackOS has completely transformed how we handle feedback. Before, we were juggling requests across multiple platforms, struggling to stay organized. Now, everything is in one place, and we can confidently prioritize features based on real user demand. Plus, our users love staying updated with our changelog—it’s a win-win."
— The FocusMode Team

By integrating TrackOS, FocusMode has turned feedback into an engine for growth—allowing them to build smarter, ship faster, and keep their users engaged every step of the way.